SMS Policy

Purpose of This Policy

This SMS Communications Policy explains how HoldThat (“we,” “us,” “our”) uses text messaging to communicate with you. This applies to all SMS programs connected to our apps, ebooks, memberships, and digital services.

1. Consent to Receive Messages

When you provide your mobile number and opt in, you agree to receive SMS messages from HoldThat. These may include:

• Account alerts and verification codes
• Service updates or feature notifications
• Customer support communications
• Marketing or promotional messages (only if you explicitly opt in)

Consent is not required to make a purchase. Message frequency will vary based on your activity.

2. Rates and Opt-Out

Standard message and data rates from your mobile carrier may apply. You are responsible for these charges.

How to Stop Messages: You can opt out at any time by replying STOP to any message we send. If you need assistance, reply HELP or contact our support team.

3. Your Responsibilities

You agree to provide a valid mobile number that you own and to notify us if your number changes. To keep your information safe, please do not send sensitive personal data via text message, as SMS is not a fully secure channel.

4. Data Privacy

Your mobile number is handled according to our Master Privacy Policy. We do not sell your personal information. We only share SMS data with trusted service providers to ensure your messages are delivered reliably.

5. Contact Us

For help with SMS communications, contact HoldThat Support at [email protected]. We respond during standard business hours (EST) from our office in Albany, NY.